55gl Casino is committed to protecting the personal data of every Filipino player who uses the 55gl.club Platform. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what your rights are.
Six commitments that define how 55gl handles your personal information.
55gl collects only the personal data that is strictly necessary to operate your account, process transactions, verify your identity, and comply with applicable Philippine regulations. We do not collect data for the sake of collecting it.
Your personal data is used only for the specific purposes stated at the time of collection. 55gl does not repurpose your data for unrelated commercial activities or sell your personal information to third-party marketing organisations.
All personal and financial data stored by 55gl is protected using industry-standard encryption at rest. Access to personal data within 55gl's systems is restricted on a need-to-know basis, with detailed access logs maintained for security audit purposes.
All data transmitted between your device and the 55gl Platform is protected by SSL/TLS encryption. This includes your login credentials, personal details, payment information, and all in-session game data. 55gl will never transmit your personal data over unencrypted channels.
As a 55gl player, you have the right to access, correct, and request deletion of your personal data, subject to legal retention obligations. You may also object to certain processing activities. 55gl will respond to all data rights requests within 30 calendar days.
55gl's data handling practices are designed to comply with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines, as enforced by the National Privacy Commission (NPC). We maintain a Data Protection Officer (DPO) responsible for overseeing compliance.
55gl Casino ("55gl," "we," "us," or "our") operates the online gaming platform accessible at 55gl.club (the "Platform"). This Privacy Policy describes how 55gl collects, uses, stores, shares, and protects the personal data of individuals who register accounts, access, or interact with the Platform ("Players," "you," or "your").
By registering a 55gl account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, you must not register an account or use the Platform.
This Privacy Policy should be read in conjunction with the 55gl Terms & Conditions and Responsible Gaming Policy.
55gl Casino, operating through 55gl.club, is the Data Controller responsible for the personal data collected through the Platform. As Data Controller, 55gl determines the purposes for which and the means by which personal data is processed. 55gl maintains a designated Data Protection Officer (DPO) who can be contacted at the details provided in Section 15 of this Policy.
55gl collects personal data in the following categories:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID details | Account registration, KYC/AML verification, age verification (21+) |
| Contact Data | Philippine mobile number, email address, home address | Account communication, OTP delivery, withdrawal notifications |
| Financial Data | GCash number, bank account details, transaction history, deposit/withdrawal records | Payment processing, AML compliance, fraud prevention |
| Technical Data | IP address, device type, browser, operating system, session logs | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bet history, session duration, game preferences | Responsible gaming monitoring, personalisation, analytics |
| Communications Data | Customer support chat logs, email correspondence | Support resolution, compliance records, dispute management |
55gl does not intentionally collect sensitive personal data beyond what is required for identity and age verification under Philippine gaming regulations. Where sensitive data (such as government ID numbers) is collected, it is processed solely for regulatory compliance and is subject to heightened security controls.
55gl collects personal data through the following means:
Under Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines, 55gl processes your personal data on the following lawful bases:
55gl uses the personal data we collect for the following purposes:
7.1 Service Providers. 55gl shares personal data with trusted third-party service providers who assist in operating the Platform, including: KYC and identity verification providers; payment processors (GCash, Maya, banking partners); game software providers; cloud infrastructure providers; fraud detection services; and customer support platform providers. All service providers are contractually bound to process your data only as directed by 55gl and in compliance with applicable data protection law.
7.2 Regulatory Authorities. 55gl will disclose personal data to Philippine regulatory authorities — including PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC) — when required to do so by law, court order, or regulatory directive.
7.3 No Sale of Personal Data. 55gl does not sell, rent, or trade your personal data to any third party for their independent marketing or commercial purposes. This is an unconditional commitment.
7.4 Business Transfers. In the event of a merger, acquisition, or transfer of all or part of 55gl's business assets, your personal data may be transferred as part of that transaction. You will be notified via your registered email address prior to any such transfer affecting your data.
The 55gl Platform uses cookies and similar tracking technologies to operate and improve the Platform experience. Cookies used on 55gl include:
You may manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging in to your 55gl account. 55gl does not use third-party advertising cookies or behavioural tracking cookies for cross-site advertising purposes.
9.1 55gl retains your personal data for as long as your account is active and for a minimum of five (5) years following account closure, in compliance with Philippine AML retention requirements under Republic Act No. 9160 (as amended) and applicable PAGCOR record-keeping regulations.
9.2 Transaction records, including deposits, withdrawals, and bet history, are retained for a minimum of seven (7) years from the date of the transaction.
9.3 Customer support communications are retained for three (3) years following the closure of the relevant support case.
9.4 Following the mandatory retention period, personal data is securely deleted or anonymised in accordance with 55gl's data destruction procedures.
55gl implements the following technical and organisational measures to protect your personal data:
Under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by 55gl:
To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request." 55gl will respond within thirty (30) calendar days. Identity verification may be required before processing your request.
The 55gl Platform is strictly prohibited to individuals under the age of twenty-one (21). 55gl does not knowingly collect personal data from persons under 21. If 55gl discovers that personal data has been collected from a person under 21, the relevant account will be immediately suspended, all data associated with that account will be deleted, and any deposits will be returned via the original payment method. If you believe a minor has registered on the 55gl Platform, please contact us immediately at [email protected].
55gl's primary data infrastructure is located in Asia-Pacific data centre facilities. Some service providers — including cloud infrastructure providers and game software suppliers — may process your data in jurisdictions outside the Philippines. Where such transfers occur, 55gl ensures that appropriate safeguards are in place, including contractual data processing agreements that require overseas processors to maintain data protection standards equivalent to those required under Philippine law. By using the 55gl Platform, you consent to such transfers as described in this Policy.
55gl reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via the email address associated with their 55gl account at least fourteen (14) days before the revised Policy takes effect. The effective date at the top of this Policy will be updated accordingly. Continued use of the Platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.
For all privacy-related enquiries, data rights requests, or concerns regarding 55gl's handling of your personal data, please contact:
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that 55gl has mishandled your personal data. The NPC can be reached through its official Philippine government channels.
Your data is protected. Your pesos are safe. Live dealers, slots, and sabong await — Filipino players 21+ only.
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